Luckily, we had chances to interview patients and professions, including patients’ family, flight attendant, doctors and captain from San Francisco Fire Department EMS team and more. All the information would direct us back to users themselves. Patients and families want to monitor heart health easily. Professions need to know patients status immediately or regularly depends on situation, for instance, doctors need to read patients monthly heart health report; EMS team needs to access patients health information right away.
The current heart monitors in market are gigantic and heavy. Some patients have to wear them if necessary to monitor all heart health info in a period of time. BUT most users actually don’t really need to check heart status all the time. What they need is a tool that helps them check heart health status immediately, anywhere anytime when they don’t feel comfortable with the heart. They want something small, and could be hidden because of the privacy. A tool that can be put in wallet or pocket, or like a keychain that you will not forget to bring when go out.